Cut check-in time by 80%.
Wallet key delivery, loyalty enrollment, and digital ID acceptance — with a single NFC tap. No app required. Payback in 3–9 months.
Hotels are caught between rising costs and rising expectations.
Labor costs are climbing. Guest expectations are accelerating. And the industry's answer — mobile keys — has flatlined below 10% adoption because every solution demands something from the guest: an app download, a loyalty account, a pre-registration step. Hotels need a way to modernize the arrival experience, cut operational costs, and future-proof for digital identity regulation — without asking guests to do more work.
Whether you run 75 rooms or 9,000 properties — whether your priority is overnight labor savings, loyalty enrollment, or a guest experience worthy of your brand — there's a starting point here for you.
The guest taps their phone. Their room key appears. That's it.
Tap
Guest holds their phone near the Puck at the front desk or self-service kiosk.
Verify & Deliver
Identity is verified. Room key lands directly in the guest's native mobile wallet. Loyalty pass too, if they're not yet a member.
Go
Guest walks to their room. Key works at the door. Total time: under 60 seconds.
One platform. Every way in.
Every hotel has a different starting point. Find yours.
Tap-to-Collect Wallet Keys
Mobile keys exist. Nobody uses them.
Industry mobile key adoption sits below 10%. Why? Every existing solution requires something from the guest — an app download, an account, Bluetooth pairing. Most guests skip it entirely.
One tap. Key in wallet. No app.
The KeyShare Puck delivers room keys directly to the guest's native mobile wallet with a single NFC tap at check-in. No app download. No Bluetooth. No enrollment required.
- Designed to achieve 70%+ wallet key adoption — 7× the industry average
- Significantly lower cost per key vs. $0.50–$2.00 per plastic keycard
- Patent-protected hardware — granted US patents
Instant Loyalty Enrollment
14% enrollment. 15% pass-in-wallet. Millions left on the table.
Staff skip the loyalty pitch because it slows down check-in. When they do ask, guests won't fill forms. Industry enrollment rate: 14% of eligible guests.
4× loyalty enrollment. Zero friction.
After key delivery, the system detects non-members and prompts the agent. One tap — the loyalty pass lands in the guest's wallet instantly. Entire enrollment takes under 10 seconds.
- Loyalty members show 15–20% higher return rates
- Designed to achieve 57% enrollment — 4× industry baseline
- 100% pass-in-wallet vs. 15% industry average
Digital ID Acceptance
Accept mDL, EUDI, and ePassport credentials today. Cryptographic verification — not visual.
- ISO 18013-5 compliant
- EUDI ARF ready
- Only hospitality solution today
Wallet SDK for Brand Apps
Your loyalty app gets full Puck feature parity. Guests using your app get the same tap-to-collect experience.
- iOS + Android SDK
- Full feature parity
- Protects app investment
Contactless Payments
Payment, identity, and key — one tap. Walk-in processing designed to complete in under 90 seconds.
- Under 90 seconds vs. 5–10 min
- PCI-DSS compliant
- No card data stored
Unmanned Night Ops
24/7 self-service kiosk mode. The GEP toggles between staff-assisted and self-service based on time of day.
- 24/7 unmanned capability
- 10+ staff hours/week freed
- Payback in 4–6 months
The impact, quantified.
Wallet key adoption target
Designed to achieveCheck-in time
TargetLoyalty enrollment
vs. industry baselineApp downloads required
Factual| Property Size | Estimated Annual Savings | Estimated Payback |
|---|---|---|
| 75 rooms · Independent | $25K–$40K | 6–9 months |
| 150 rooms · Select-service | $50K–$80K | 4–6 months |
| 300 rooms · Full-service | $100K–$160K | 3–4 months |
Estimates are modeled based on industry averages and reflect cost savings only. Revenue from upsell programs is not included. Actual results depend on occupancy, staffing model, and technology stack.
What could KeyShare save your property?
Estimates are based on industry averages and may vary by property. Contact us for a property-specific assessment.
Built for every kind of property.
The Independent Property
A 120-room hotel deploys one Puck at the front desk. Express Arrival handles daytime check-ins. After 10 PM, the GEP switches to self-service mode. Late arrivals verify identity, get a wallet key, and go — no staff needed.
Bottom line
$40K–$60K/year savings. Payback in under six months.
Getting started
One Puck, PMS adapter in weeks. No IT department required.
The Brand Chain
A 200-property chain rolls out KeyShare with the Wallet SDK in their existing loyalty app. Every property delivers a consistent tap-to-collect experience. Non-members are prompted at check-in — zero friction.
Bottom line
57% loyalty enrollment — 4× industry baseline — without slowing check-in.
Getting started
Wallet SDK integration, centralized GEP Cloud for portfolio management.
The Luxury Property
A 90-room luxury resort uses the Puck as part of a curated arrival ritual. The guest is greeted by name. A single tap delivers room key and loyalty pass. No clipboard. No forms. Just hospitality.
Bottom line
The arrival experience the brand deserves — technology that disappears.
Getting started
One Puck, staff-assisted mode. White-glove deployment support.
How KeyShare compares.
Previous mobile key solutions asked guests to adopt the hotel's technology.
KeyShare delivers keys through the technology guests already carry.
Start simple. Scale when you're ready.
Tier upgrades are software unlocks — not hardware replacements. One Puck. Three levels of capability.
Express Arrival
Starting point
- Wallet key delivery
- Loyalty enrollment
- Digital ID acceptance
- Contactless payments
- Staff-assisted check-in
- Self-service kiosk mode
- Unmanned night operations
- AI Concierge
- Portable Guest Profile
Best for properties starting with the tap experience.
Smart Check-In
Self-service ready
- Wallet key delivery
- Loyalty enrollment
- Digital ID acceptance
- Contactless payments
- Staff-assisted check-in
- Self-service kiosk mode
- Unmanned night operations
- AI Concierge
- Portable Guest Profile
Best for properties ready for self-service and labor savings.
Connected Guest Journey
Full platform
- Wallet key delivery
- Loyalty enrollment
- Digital ID acceptance
- Contactless payments
- Staff-assisted check-in
- Self-service kiosk mode
- Unmanned night operations
- AI Concierge Coming
- Portable Guest Profile Coming
Best for building a fully connected guest journey.
Express Arrival and Smart Check-In are available now. Connected Guest Journey includes roadmap capabilities.
Works with your existing infrastructure.
KeyShare is an orchestration layer that integrates with the systems you already run — not a replacement for any of them.
PMS Platforms
Opera · Mews · Apaleo (integrated) · BookingCenter · Shiji · Cloudbeds (in progress)
Adapter ArchitectureLock Systems
Assa Abloy Vostio
Salto (in progress) · dormakaba (planned) · Onity (planned)
Wallet Platforms
Certified for NFC credential delivery to native mobile wallets.
Identity Standards
ISO 18013-5 (mDL) · EUDI ARF · ICAO DTC
Event-driven integration model aligns with standard PMS webhook patterns. Full REST API documentation available under NDA.
Schedule an Architecture Review
The KeyShare Puck. Patent-protected. Built for hospitality.
The Puck is the NFC terminal that makes the entire KeyShare experience possible — tap-to-collect wallet keys, instant loyalty enrollment, digital ID verification, and contactless payments. One device. One tap. Every capability.
Dual interface
Hardware crypto
Core ops continue
Power outage backup
Flexible mounting
Protected technology
Built on trust. Validated by the industry.
Integration partner logos displayed with permission. Customer case studies coming as deployments go live.
Your operations dashboard. Not another login.
The KeyShare Guest Experience Platform (GEP) is where your team manages everything — today's arrivals, live guests, wallet key status, loyalty enrollments, and compliance reporting. Staff-assisted mode for daytime. Self-service mode for nights.
- Live Guests Panel
Real-time visibility into every active guest interaction.
- Today's Numbers
Check-ins, wallet keys delivered, loyalty enrollments — at a glance.
- Activity Timeline
Chronological feed of every Puck interaction and system event.
- Hybrid Architecture
Local instance for real-time ops + cloud for portfolio management.
Your guests' data. Protected by design.
The Portable Guest Profile inverts the traditional model: guests own their data. Hotels borrow what they need during the stay — and nothing persists after checkout. Identity verification is cryptographic, not visual — powered by a Common Criteria EAL5+ Hardware Security Module in every Puck. Compliance reporting is automated and jurisdiction-aware.
The system is designed offline-first, so core operations — check-in, ID verification, key delivery — work without internet. By minimizing persistent guest data, breach exposure is significantly reduced compared to traditional systems.
See our Security & Trust Center