Hotel Solution Contactless Payments

Payment, identity, and key.
One tap.

The Puck captures contactless payments as part of the check-in flow — not as a separate step. Walk-in to room entry in under 90 seconds. PCI-DSS compliant. No card data stored on property.

< 90s Walk-in to room entry
PCI DSS compliant
0 Card data stored

Check-in takes 5–10 minutes. Half is payment.

Swipe, insert, sign, authorize, print receipt. The payment step alone accounts for half the check-in time. The Puck collapses it into one contactless tap.

Traditional Card Terminal
  • Separate device, separate step
  • 30–60 seconds for payment alone
  • Card data touches property network
  • No link to key or identity
Mobile Checkout Link
  • Requires app download or email
  • Adoption rates under 20%
  • Doesn't solve walk-in guests
  • Fragmented from check-in flow
KeyShare Puck Payment
  • Payment inside the check-in flow
  • Under 3 seconds per tap
  • No card data on property
  • Payment links to key + identity
How It Works

Guest taps. Payment captured. Key delivered.

The Puck handles payment, identity, and key delivery in a single NFC interaction. No separate terminal. No extra steps.

1

Tap

Guest presents their phone or card to the Puck. The NFC reader captures payment credentials in the same tap that delivers the room key.

Apple Pay, Google Pay, Samsung Pay, and physical contactless cards all supported.
2

Authorize

Payment is routed to the processor via a secure, tokenized channel. No card data touches the property network — ever.

Pre-authorization, hold, or full charge — configurable per property and rate type.
3

Confirm

PMS receives the authorization. Room key is delivered to the guest's wallet. The entire process completes in under 90 seconds.

Guest walks away with payment confirmed, key in wallet, and loyalty enrolled — all from one interaction.
Why This Is Different

Payment is part of check-in.
Not separate from it.

Traditional Terminal KeyShare Puck
Payment step Separate device, separate workflow Integrated into check-in tap
Time to capture 30–60 seconds Under 3 seconds
Card data on property Yes — PCI scope applies No — tokenized, off-property
Guest experience Swipe, insert, sign, wait One tap — done
Linked to key delivery No — independent systems Payment + key in same interaction
Walk-in total time 5–10 minutes Under 90 seconds
Benefits

What integrated payments unlock.

90-Second Walk-Ins

From lobby door to room door in under 90 seconds. Payment is no longer the bottleneck — it's invisible inside the check-in flow.

Zero Card Data on Property

Payment tokens are routed directly to the processor. No card data touches the property network, dramatically reducing PCI scope and liability.

PCI-DSS Compliant

The Puck's payment path is designed for PCI compliance from the ground up. Tokenization, encryption, and secure routing are built into the hardware.

Every Wallet Supported

Apple Pay, Google Pay, Samsung Pay, and physical contactless cards. Guests pay with whatever is in their pocket — no app required.

Linked to Everything

Payment is captured alongside identity, key delivery, and loyalty enrollment. One tap creates a complete guest record — no reconciliation needed.

Lower Processing Costs

Contactless transactions qualify for lower interchange rates than keyed-in or swiped transactions. The Puck can reduce payment processing costs.

Technical Details

Payment security, by design.

  • NFC contactless reader captures payment token
  • Token routed to payment processor via encrypted channel
  • Pre-authorization or full charge — configurable per property
  • Authorization response sent to PMS in real-time

  • Point-to-point encryption (P2PE) from reader to processor
  • No card data decrypted on the Puck or property network
  • Hardware secure element for key storage
  • PCI PTS device certification

  • Apple Pay — iPhone and Apple Watch
  • Google Pay — Android devices
  • Samsung Pay — Samsung devices with NFC
  • Contactless cards — Visa, Mastercard, Amex, Discover

  • Authorization posted to PMS guest folio automatically
  • Works with existing payment processor — no switch required
  • Supports pre-auth, capture, void, and refund workflows
  • Real-time settlement reporting via dashboard
Use Cases

Every property type. Every payment scenario.

Limited-service · High walk-in

The Airport Hotel

Walk-in guests need to get to their room fast. The Puck captures payment + delivers a key in one tap — no separate terminal, no signatures, no delay.

Impact

Check-in under 90 seconds. Front desk handles 3× more walk-ins per hour during peak arrivals.

Full-service · Brand chain

The Full-Service Brand

Pre-authorized OTA bookings still need final payment capture at check-in. The Puck handles the capture seamlessly — guest just taps and goes.

Impact

Payment capture, key delivery, and loyalty enrollment — all completed before the guest knows check-in has started.

Resort · Multi-outlet

The Resort Property

Guests charge to room at the pool bar, spa, and restaurant. The Puck's linked payment + identity creates a verified guest token for property-wide charging.

Impact

One payment credential linked to room, identity, and loyalty — no more "charge to room 210" fraud.

Ready to make payment invisible?

See how the KeyShare Puck collapses payment into the check-in tap. Under 90 seconds. PCI-DSS compliant. No card data on property.