COMING SOON

Your guests' preferences travel with them.

Portable Guest Profile gives every guest a verified, self-owned profile that carries their preferences across brands and properties. No repeated forms. No lost loyalty. One identity, everywhere.

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Guest-Owned Cross-Brand Privacy-First Identity-Verified
0 Repeated Forms
1 Tap Preference Sharing
100% Guest-Controlled
Cross-Brand Portability
The Problem

Guests repeat themselves at every hotel.

Preferences, loyalty status, accessibility needs — all locked inside each property's PMS. Guests start from zero every time.

Repeated Check-In Data

Name, email, ID scan, payment — entered from scratch at every property. Guests feel like strangers, even at brands they're loyal to.

Siloed Loyalty Data

Loyalty tiers, stay history, and earned perks are trapped in one chain's system. Switch brands and you're nobody.

Lost Preferences

Pillow type, floor preference, dietary needs — noted once, forgotten the next stay. No way to carry them forward.

How It Works

One profile. Every property.

PGP creates a guest-owned, privacy-preserving profile that travels with the guest — not with the hotel chain.

1
Guest opts in

During a KeyShare-verified check-in, the guest chooses to create their Portable Guest Profile. Identity is verified via digital ID — no new app required.

2
Profile travels

Preferences, accessibility needs, and stay history are stored in the guest's portable profile. At the next property, a single tap shares what they choose to share.

3
Preferences applied

The hotel receives verified preferences before or at check-in. Room assignment, amenities, and services adapt automatically. The guest feels known.

Profile Data

What travels with the guest.

Guests control exactly what they share. Selective disclosure means they reveal only what's relevant — nothing more.

Verified Identity

Name, nationality, and age verification — sourced from a government-issued digital ID. No more photocopying passports.

Stay Preferences

Room type, bed configuration, floor level, pillow firmness, minibar preferences, temperature settings — captured once, applied everywhere.

Accessibility Needs

Mobility requirements, visual or hearing accommodations — communicated ahead of arrival so the property can prepare appropriately.

Dietary Requirements

Allergies, dietary restrictions, and food preferences — shared with F&B teams before the guest sits down for breakfast.

Loyalty & Stay History

Verifiable stay count and loyalty tier — recognized across brands without being locked into a single chain's program.

Payment Preferences

Preferred payment method and billing details — shared at the guest's discretion for faster checkout and expense management.

Your data. Their permission.

PGP is built on a privacy-first architecture. The guest owns their profile — hotels receive only what the guest explicitly shares, for the duration they choose.

Selective Disclosure Guests choose exactly which fields to share with each property — name only, full preferences, or anything in between.
No Central Database Profile data stays on the guest's device. There's no honeypot of guest PII for attackers to target.
Guest Revocation Guests can revoke a hotel's access to their profile at any time. The data disappears from the property's view instantly.
GDPR & Privacy Ready Data minimization and purpose limitation built into the architecture — not bolted on as a compliance checkbox.
For Hotels

Know your guest before they arrive.

PGP turns every first-time guest into a returning guest — with preferences, accessibility needs, and verified identity ready at check-in.

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Faster Check-In

Pre-verified identity and pre-loaded preferences eliminate data entry. Check-in goes from minutes to seconds.

Higher Guest Satisfaction

Guests feel recognized from the first stay. Preferences applied proactively drive NPS scores and repeat bookings.

Competitive Advantage

Independents and boutiques compete with big-chain loyalty by offering a guest-centric profile that works everywhere.

Part of the KeyShare Ecosystem

Built on what you already run.

PGP integrates with your existing systems and the broader KeyShare platform — no migration, no rip-and-replace.

KeyShare Puck

Guest identity verified at check-in creates and updates the portable profile

GEP

Guest Experience Platform reads profile data and applies preferences automatically

Your PMS

Opera, Mews, Cloudbeds — profile data syncs to the reservation record

AI Concierge

Profile context powers personalized, proactive guest assistance

COMING SOON

Be first in line.

Get notified when Portable Guest Profile is available for early access. No commitment — just a heads-up.

By signing up, you agree to our Privacy Policy.

Learn about the GEP — the platform that powers PGP